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Privacy Policy

We are committed to protecting your privacy on-line.

We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.

Who we are?

The website is owned by Pro Shrimp Ltd. which is the party responsible for collecting the data.

Personal data we may collect about you

We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as : your name, address, email address.

We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function.

Your consent

You may have given the following consent after placing your order:

„I would like to “rate my purchase later” and receive a one-off e-mail from Trusted Shops after 7 days reminding me to submit my rating"

Provided that you have given us your express consent as mentioned above to do so, we will send your e-mail address regarding the request to submit a seller rating for the goods received via the Trusted Shops seller rating system to Trusted Shops GmbH, Subbelrather Straße 15c, 50823 Cologne, so that they can send you an e-mail after 7 days reminding you to submit your rating. This consent may be revoked at any time with future effect (e.g. by e-mail to support@pro-shrimp.co.uk).

Furthermore your personal data will be used to:

- administer your account with us;

- verify and carry out financial transactions in relation to payments you make online (at no stage will we save payment related information like credit card numbers);

We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk.

Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organisational measures to safeguard your personal data, for example:

- access to your account is controlled by password and username which are unique to you;

- we store your personal data on secure servers;

- we never store any payment details on our server;

- payment details are encrypted using SSL technology;

- we are fully PCI DSS compliant and our infrastructure is audited and scanned for security vulnerabilities on a regular basis.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Your rights

If you are concerned about your data, you have the right, subject to the payment of a small fee (currently £10), to request access to the personal data which we may hold or process about you.

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to support@pro-shrimp.co.uk or you can write to us at Pro Shrimp Ltd., 6 Meden Avenue, New Houghton, Derbyshire NG19 8SR, Phone number: +44 1623 849244



Secure payment

Our secure payment

The full order process is secured with SSL (Secure Sockets Layer) .

We offer payment via PayPal and most major debit and credit cards. You can pay online or over the phone. We and our payment provider are fully PCI DSS compliant. All our systems are regularly audited and scanned for security vulnerabilities. Our payment provider Sagepay is one of the leading suppliers of secure payments in Europe.

At no stage will we save or share your personal payment details with 3rd parties.